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Service Dogs and Pet Visitation

Pet therapy and service animals

Service Dogs and Pet Visitation

Wentworth-Douglass Hospital is committed to the health and safety of our patients and guests.

We appreciate the importance of your dog's service and companionship, and we ask for your understanding and cooperation regarding pets at the hospital. 

Wentworth-Douglass welcomes:

  • Service animals
  • Dogs that are part of the Wentworth-Douglass Pet Therapy Program

We ask that the following animals remain in the comfort of your home: 

  • Emotional support animals
  • Personal pets. In special circumstances, a patient's dog may be allowed to visit, but these visits require prior approval by WDH staff. To arrange this type of visit, please talk to the patient's care provider. 

Frequently Asked Questions

What animals are considered service animals?
Any animal trained to perform tasks for an individual with a disability is considered a service animal. Under current law, only dogs -- and in limited circumstances -- miniature horses are considered service animals.

What does a service dog do?
Service dogs guide people who are blind, alert people who are deaf, assist individuals with mobility issues by carrying bags, or pulling wheelchairs, or remind people with mental illness to take prescribed medications. Some animals are trained to calm individuals with PTSD or traumatic brain injury or autistic individuals.

Where in the hospital are service dogs allowed to go?
Service dogs are allowed to accompany individuals with disabilities to admission and discharge offices, inpatient and outpatient rooms, clinics, and the cafeteria. Service dogs may NOT accompany their handlers to restricted areas such as the CCU, Operating Room, Recovery Room, Labor or Birthing Rooms, or Contact Precaution Rooms.

Are service dogs required to wear identifying clothing?
No. Service animals are not required to wear any special vests or badges. If individuals misrepresent their dogs as service animals, this is punishable by law.

Is a service dog required to be leashed?
Yes, unless being restrained interferes with the task they are trained to perform.

Is an emotional-support or comfort dog allowed at Wentworth-Douglass Hospital?
The answer to this is NO. Only service dogs and Wentworth-Douglass Therapy Program dogs are allowed in the hospital. Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA.

Contact Us

Wentworth-Douglass Hospital

789 Central Avenue

Dover, New Hampshire 03820


Phone: (603) 742-5252

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